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Selwyn Volunteer Updates

Update on volunteering at Selwyn under Alert Level 1

Updated 10 June 2020

As the nation has moved to COVID-19 Alert Level 1 due to there being no known active cases in the country, we are pleased to advise that many of the restrictions on visiting our villages have been lifted.

At Level 1 we are able to welcome you back to our villages, which means you will be able to reconnect with our Selwyn residents over a chat, and help with activities and transport for resident outings. While we celebrate this good news, there are still protocols in place that you will need to follow.

Before returning to the care home where you volunteer, please contact the Care Manager or Administrator/Diversional Therapist to let them know when you intend to visit. On arrival, you will need to sign in via our Visitor Management System at the care home entrance, answer the health declaration questions within the system, wear your volunteer badge and use hand sanitiser before moving through the care home to see the residents.  Please observe the infection prevention control measures, such as good hand hygiene and coughing and sneezing etiquette – all the precautions that are part of our new way of life.

Despite the easing of restrictions, staff will continue to carefully monitor the health of our residents to ensure their wellbeing.  We must keep in mind that COVID-19 is still in the world. Everyone should remain vigilant in terms of their own infection control practices and keep a record of our movements and those we’ve been in personal contact with.

We thank you for your patience and understanding throughout these challenging times, as we worked to provide a safe environment and to protect those in our care.  As always, we are most appreciative of all you do to support our residents.  We can now look forward to ‘uniting for recovery’ and uniting with our residents

For the latest Government advice on COVID-19 go to: https://covid19.govt.nz/

The Foundation offers a wide range of resources and advice on support services that are available at our ‘Be Well, Be Kind, Be Safe’ pages.


Update on volunteering at Selwyn under Alert Level 2

Updated 14 May 2020

Dear Selwyn volunteers

During Alert Level 2, our care homes will have restricted visiting by appointment and for one family member only at any one time. This is to protect our vulnerable residents from the risk of COVID-19 and to allow accurate record keeping for contact tracing (should it be needed).

Unfortunately, this means under Alert Level 2 our care homes remain closed to volunteers and other visitors.  We acknowledge this news may be disappointing for our volunteers, as you will want to reconnect with our Selwyn residents over a chat or help with activities in our care facilities.

For volunteers who help out in the independent living areas in the retirement villages, we are still taking a range of health and safety precautions and other protective measures to minimise the risk of exposure for residents.  Regrettably, therefore, we will not be able to welcome you into our village communities for the time being.

We thank you for your understanding on why we must ensure safe practice and for your cooperation during these times.  We are most appreciative of all you do to support our residents. Your health and wellbeing are important to us, so please continue to practise good hygiene, keep your distance and have safe small gatherings with others.  

The Foundation offers a wide range of resources and advice on support services that are available at our ‘Be Well, Be Kind, Be Safe’ webpages https://www.selwynfoundation.org.nz/be-well-be-kind-be-safe/

The latest Government advice on COVID-19 can be found at: https://covid19.govt.nz/

We will provide you with further updates as we progress through the Alert Levels. In the meantime, please continue to play it safe, stay healthy, keep it small and keep your distance.


Update on volunteering at Selwyn under Alert Level 3

Updated: 30 April 2020

Despite the easing of some of the more stringent Alert Level 4 requirements, The Selwyn Foundation’s villages and care homes will continue to remain closed to visitors, families and volunteers under Level 3, in order to minimise any possible risk of COVID-19 and to protect our vulnerable communities. This is likely to be the case for the foreseeable future and until we come out of Level 2. 

Should any of our Selwyn volunteers be undertaking voluntary services during Alert Level 3 under the direction of a recognised service provider, the COVID-19 Volunteer Guidelines might be helpful, which have been issued this week by the Ministry of Health and Volunteering New Zealand. Otherwise, and as per these recommendations, we suggest that the best way you can help others is by staying home and helping people from there. There are still ways in which you can volunteer, such as:

  • helping out neighbours who may be frail or vulnerable, by picking up a few groceries for them when you next do your shopping
  • keeping in touch by phone with those you know may be living on their own - a phone call will brighten someone’s day and make them feel they’re not alone, even though they may be isolated at home.

We would like to thank you all for your continued support of Selwyn and our wider communities during this pandemic. The Selwyn Foundation is extremely grateful for everything you do and greatly appreciates your gift of time and the valuable contribution you make to our work and mission.

We will write to you again with a further update as we progress through Level 2, but, in the meantime, stay safe and healthy - at home if you can - and keep your ‘bubble’ small. 


Advice for our Volunteers

Updated: 18 March 2020

To help prevent COVID-19 affecting our village communities, we are introducing additional measures in order to protect our vulnerable residents.

Effective 18 March, we regret to inform our Volunteers that we will be temporarily closing our care homes to all visitors. This includes volunteers, contractors and family friends, regardless of whether they feel well, haven’t travelled overseas or been in contact with anyone who has recently returned from abroad. 

For all our volunteers your own health and wellbeing is important to us. The symptoms of COVID-19 include a fever, coughing and difficulty breathing. If any of our volunteer community are suffering with cold or flu-like symptoms, we recommend you to self-isolate for 14 days until you are clear of symptoms.  Stay at home, avoid public gatherings and events, and follow good hygiene practices - cover your mouth and nose when sneezing with disposable tissues, then wash hands or use hand sanitiser, and maintain distance from others.

If people are concerned they can phone Healthline’s dedicated COVID-19 number 0800 358 5453 or contact their GP, phoning ahead of their visit. Further information is available here or you can visit the new Government website https://covid19.govt.nz/

Thank you for all you do to support our residents, and for your understanding and cooperation during this uncertain time.