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Volunteer and resident at a Selwyn village share their crafts.

Volunteers

Selwyn Volunteer Updates

An update for Auckland Volunteers

Update 8 October 2020

Now that Auckland has joined the rest of New Zealand at COVID-19 Alert Level 1, our Auckland care homes – Selwyn Village, Selwyn Heights, Selwyn Oaks – are relaxing some of their COVID-19 restrictions and implementing a staged approach to moving to Alert Level 1. This is to enable residents to enjoy a full return to activities, whilst important infection prevention precautions remain in place in order to maintain a safe and risk-free environment for our village communities.

We are therefore pleased to be able to welcome back our Auckland volunteers into our care homes, as they can now join our volunteers at Selwyn Park, Selwyn Wilson Carlile, Selwyn St Andrew’s and Selwyn Sprott who returned to our care homes from 24th September.      

On returning to volunteer at the villages, all our volunteers will need to observe the following health and safety guidelines:

  • Please notify the Village or Care Manager in advance of your visit.
  • On arrival, check in via our Visitor Management System and scan the QR code at the care home entrance.
  • In our Auckland care homes, volunteers will have to wear a mask and have their temperature taken for the next two weeks.
  • Elsewhere, the continued use of face coverings is encouraged to help keep our residents safe.
  • Please wear the identification label and use hand sanitiser before moving through the care home to see the residents.
  • Observe the infection prevention precautions, including good hand hygiene (using soap and water for at least 20 seconds, and drying thoroughly).
  • If you are assisting with minivan trips for our residents, you will need to wear a mask and complete and return the contact tracing forms for the outings.

Alert Level 1 doesn’t mean that COVID-19 has been eliminated from New Zealand, so please observe the main infection prevention and control measures which we’ve become used to and are now part of our way of life - good hand hygiene, coughing and sneezing etiquette, physical distancing from those you don’t know, and keeping a record of where you’ve been and who you’ve had contact with.

Above all, if you have cold or flu symptoms, please do not visit a Selwyn village, but stay home and call your GP or Healthline on 0800 358 5453 to see if you need a test.

Please stay up-to-date via the Government’s COVID-19 website and, in particular, with the advice on the protecting yourself and others from covid-19 section, face coverings, keeping track of where you’ve been via the Covid tracing app, and maintaining physical distancing.

The Foundation also offers a range of resources and advice on support services, which are available at our ‘Be Well, Be Kind, Be Safe’ pages.

Thank you for your ongoing support and cooperation. 

 

Update for Volunteers

24 September 2020

Following the Government’s announcement earlier this week, the Auckland region has now moved to Alert Level 2, with the rest of the country at COVID Alert Level 1. This update confirms what it means for volunteers in our villages and residential care homes across the country.

While Auckland is now at full Alert Level 2 with no extra restrictions, our care homes in Auckland - Selwyn Village, Selwyn Oaks and Selwyn Heights - will continue to operate at Alert Level 3 for at least another week, due to the community transmission that still poses a threat in Auckland. Unfortunately for now, therefore, our volunteers will not be able to return to our villages and care homes. While this is disappointing, we will review this again in another seven days within the context of the number of new cases that may be detected in the community.

Our care homes outside the Auckland region at Selwyn Park (Whangarei), Selwyn Wilson Carlile (Hamilton), Selwyn St Andrew’s (Cambridge) and Selwyn Sprott (Wellington) have now moved to Alert Level 1, as there’s no evidence of community transmission in these regions. We’re pleased to advise that many of the restrictions on visiting have therefore now been lifted. As a result, we’re able to welcome our volunteers back to Selwyn Park, Selwyn Wilson Carlile, Selwyn St Andrew’s and Selwyn Sprott. However, to protect everyone, on returning you will need to observe the following health and safety guidelines:

  • In advance of your visit, please notify the Village or Care Manager.
  • On arrival, check in via our Visitor Management System and answer the health declaration questions. Please scan the QR code at the care home entrance.
  • Wear the identification label and use hand sanitiser before moving through the care home to see the residents.
  • Observe the infection prevention control measures, such as good hand hygiene, coughing and sneezing etiquette.
  • The use of face coverings is encouraged to help keep our residents safe, and are particularly useful when physical distancing is difficult.

Our care homes will be resuming engagement-in-life activities that were temporarily suspended during the higher Alert Levels. These include van trips, and specific cleaning protocols have been developed to cater for this. If volunteers are assisting with these trips, please complete the contact tracing forms for the outings which you will be required to hand back on return.

Despite the easing of restrictions, please be assured that our care teams will continue to carefully monitor the health of our residents. While we’re pleased we are now at this ‘new normal’, we must keep in mind that COVID-19 is still in the world.

As a higher Alert Level is in place for Auckland (Level 2), it will be important for any visiting volunteers travelling from Auckland to wear a mask when visiting our care homes outside that region. Similarly, if you’ve been in Auckland in the last fourteen days, please wear a mask for the foreseeable future when visiting residents. Your assistance in observing this precaution is appreciated, as it will be a help in keeping our residents safe from any possible risk of exposure to the virus.

When out and about in the community, please continue to remain vigilant in terms of your own infection control practices and the need to keep a record of your movements and who you’ve been in contact with. If you feel unwell, stay home and contact your doctor or Healthline on 0800 358 5453 if experiencing flu or cold-like symptoms.

Please stay up-to-date via the Government’s COVID-19 website and, in particular, with the advice on the protecting yourself and others from covid-19 section, face coverings, keeping track of where you’ve been via the Covid tracing app, and maintaining physical distancing.

The Foundation also offers a range of resources and advice on support services, which are available at our ‘Be Well, Be Kind, Be Safe’ pages.

 

Volunteer update

Update 16 September 2020

On Monday the Prime Minister announced the country will remain at the current Alert Levels for one more week until 11.59pm on Monday 21st September.

The Selwyn Foundation’s villages and care homes will continue to remain closed to volunteers, in order to minimise any possible risk of Covid-19 and to protect our vulnerable communities. We appreciate your understanding and continued support of our residents.

The health and wellbeing of our volunteers is important to us. Please stay up to date via the governments Covid-19 website in particular the advice on protecting yourself and others from covid-19 section; and information on face coverings, keeping track of where you’ve been via the Covid tracing app, and maintaining physical distancing.

We will continue to update you as further changes occur; until then we recommend you wear masks in public places, stay safe and be kind.

 

The latest information for volunteers

Update 26 August 2020

On Monday the Government announced the decision to apply a short extension to Auckland's Alert Level 3 until midnight on Sunday 30 August. Therefore, from Monday 31 August, Auckland will be at Alert Level 2 along with the rest of New Zealand.

The Selwyn Foundation’s villages and care homes will continue to remain closed to volunteers at level 2, in order to minimise the risk of community spread of Covid-19 and to protect our vulnerable communities. This is likely to be the case for the foreseeable future.

For all our volunteers your own health and wellbeing is important to us. Please stay up to date with the Government’s advice on the Covid-19 website, in particular the ‘Protecting yourself and others from covid-19’ section; where there is ample information on face coverings, keeping track of where you’ve been via the Covid tracing app, and maintaining physical distancing.

The Foundation also offers a range of resources and advice on support services that are available at our ‘Be Well, Be Kind, Be Safe’ pages.

We will provide you with further updates as we progress through the Alert Levels. In the meantime, stay safe.

 

Update for volunteers and contractors

Updated 18 August 2020

Following the Prime Minister’s announcement on Friday that Auckland is to remain at Alert Level 3 and the rest of New Zealand at Level 2 for another 12 days until 26 August, we have reintroduced our stricter Alert Level 4 precautions at all our villages and care homes throughout the country, which are now in full lockdown. As with the previous lockdowns, The Selwyn Foundation is front-footing this crisis to actively manage any risk, and the steps we are taking go above and beyond the Government guidelines, in order to reduce any possibility of the virus entering our safe environments. Regrettably, therefore, we will be unable to welcome you into our village communities for the foreseeable future.

We appreciate that this will come as disappointing news for you, but you will understand that it is important that we protect our vulnerable residents at this time of heightened risk. 

For all our volunteers and contracted staff, your health and wellbeing are also very important to us. As a reminder, the symptoms of COVID-19 that you should look out for include: a cough, a high temperature (at least 37.5˚C), shortness of breath, a sore throat, sneezing and runny nose, a temporary loss of smell and conjunctivitis. If you develop any of these symptoms, please contact your GP or call Healthline on 0800 358 5453; do make sure you get tested for COVID-19, if your GP recommends it.

Should any of our Selwyn volunteers be continuing to undertake voluntary services in the wider community under the direction of a recognised service provider, Volunteering New Zealand has produced some helpful advice, as has the Ministry of Health. Other ways in which you can continue to volunteer include:

  • helping out neighbours who may be frail or vulnerable, by picking up a few groceries for them when you next do your shopping
  • keeping in touch by phone with those you know who might live on their own and are self-isolating.

We would like to thank you all for your continued support of our Selwyn communities during this ongoing pandemic. The Selwyn Foundation is extremely grateful for everything you do for our residents, day centre clients and Selwyn Centre guests throughout the year and for the enhancement you bring to our engagement-in-life activities that are further enriched by your valuable contribution.

We will write to you again with another update as and when the current Alert Levels change. In the meantime, please stay safe and healthy.

 

Latest information for volunteers

Updated 12 August 2020

Following the Prime Minister’s announcement that Auckland is to move to Level 3 for a period of three days from midday on Wednesday, 12 August 2020, please be advised that our villages are now closed, with no access to visitors.

We thank you for your cooperation in this matter. Please check this page regularly for further updates.

For the latest COVID-19 information, go to www.covid19.govt.nz.

 

Update on volunteering at Selwyn under Alert Level 1

Updated 10 June 2020

As the nation has moved to COVID-19 Alert Level 1 due to there being no known active cases in the country, we are pleased to advise that many of the restrictions on visiting our villages have been lifted.

At Level 1 we are able to welcome you back to our villages, which means you will be able to reconnect with our Selwyn residents over a chat, and help with activities and transport for resident outings. While we celebrate this good news, there are still protocols in place that you will need to follow.

Before returning to the care home where you volunteer, please contact the Care Manager or Administrator/Diversional Therapist to let them know when you intend to visit. On arrival, you will need to sign in via our Visitor Management System at the care home entrance, answer the health declaration questions within the system, wear your volunteer badge and use hand sanitiser before moving through the care home to see the residents.  Please observe the infection prevention control measures, such as good hand hygiene and coughing and sneezing etiquette – all the precautions that are part of our new way of life.

Despite the easing of restrictions, staff will continue to carefully monitor the health of our residents to ensure their wellbeing.  We must keep in mind that COVID-19 is still in the world. Everyone should remain vigilant in terms of their own infection control practices and keep a record of our movements and those we’ve been in personal contact with.

We thank you for your patience and understanding throughout these challenging times, as we worked to provide a safe environment and to protect those in our care.  As always, we are most appreciative of all you do to support our residents.  We can now look forward to ‘uniting for recovery’ and uniting with our residents

For the latest Government advice on COVID-19 go to: https://covid19.govt.nz/

The Foundation offers a wide range of resources and advice on support services that are available at our ‘Be Well, Be Kind, Be Safe’ pages.

 

Update on volunteering at Selwyn under Alert Level 2

Updated 14 May 2020

Dear Selwyn volunteers

During Alert Level 2, our care homes will have restricted visiting by appointment and for one family member only at any one time. This is to protect our vulnerable residents from the risk of COVID-19 and to allow accurate record keeping for contact tracing (should it be needed).

Unfortunately, this means under Alert Level 2 our care homes remain closed to volunteers and other visitors.  We acknowledge this news may be disappointing for our volunteers, as you will want to reconnect with our Selwyn residents over a chat or help with activities in our care facilities.

For volunteers who help out in the independent living areas in the retirement villages, we are still taking a range of health and safety precautions and other protective measures to minimise the risk of exposure for residents.  Regrettably, therefore, we will not be able to welcome you into our village communities for the time being.

We thank you for your understanding on why we must ensure safe practice and for your cooperation during these times.  We are most appreciative of all you do to support our residents. Your health and wellbeing are important to us, so please continue to practise good hygiene, keep your distance and have safe small gatherings with others.  

The Foundation offers a wide range of resources and advice on support services that are available at our ‘Be Well, Be Kind, Be Safe’ webpages https://www.selwynfoundation.org.nz/be-well-be-kind-be-safe/

The latest Government advice on COVID-19 can be found at: https://covid19.govt.nz/

We will provide you with further updates as we progress through the Alert Levels. In the meantime, please continue to play it safe, stay healthy, keep it small and keep your distance.

 

Update on volunteering at Selwyn under Alert Level 3

Updated: 30 April 2020

Despite the easing of some of the more stringent Alert Level 4 requirements, The Selwyn Foundation’s villages and care homes will continue to remain closed to visitors, families and volunteers under Level 3, in order to minimise any possible risk of COVID-19 and to protect our vulnerable communities. This is likely to be the case for the foreseeable future and until we come out of Level 2. 

Should any of our Selwyn volunteers be undertaking voluntary services during Alert Level 3 under the direction of a recognised service provider, the COVID-19 Volunteer Guidelines might be helpful, which have been issued this week by the Ministry of Health and Volunteering New Zealand. Otherwise, and as per these recommendations, we suggest that the best way you can help others is by staying home and helping people from there. There are still ways in which you can volunteer, such as:

  • helping out neighbours who may be frail or vulnerable, by picking up a few groceries for them when you next do your shopping
  • keeping in touch by phone with those you know may be living on their own - a phone call will brighten someone’s day and make them feel they’re not alone, even though they may be isolated at home.

We would like to thank you all for your continued support of Selwyn and our wider communities during this pandemic. The Selwyn Foundation is extremely grateful for everything you do and greatly appreciates your gift of time and the valuable contribution you make to our work and mission.

We will write to you again with a further update as we progress through Level 2, but, in the meantime, stay safe and healthy - at home if you can - and keep your ‘bubble’ small. 

 

Advice for our Volunteers

Updated: 18 March 2020

To help prevent COVID-19 affecting our village communities, we are introducing additional measures in order to protect our vulnerable residents.

Effective 18 March, we regret to inform our Volunteers that we will be temporarily closing our care homes to all visitors. This includes volunteers, contractors and family friends, regardless of whether they feel well, haven’t travelled overseas or been in contact with anyone who has recently returned from abroad. 

For all our volunteers your own health and wellbeing is important to us. The symptoms of COVID-19 include a fever, coughing and difficulty breathing. If any of our volunteer community are suffering with cold or flu-like symptoms, we recommend you to self-isolate for 14 days until you are clear of symptoms.  Stay at home, avoid public gatherings and events, and follow good hygiene practices - cover your mouth and nose when sneezing with disposable tissues, then wash hands or use hand sanitiser, and maintain distance from others.

If people are concerned they can phone Healthline’s dedicated COVID-19 number 0800 358 5453 or contact their GP, phoning ahead of their visit. Further information is available here or you can visit the new Government website https://covid19.govt.nz/

Thank you for all you do to support our residents, and for your understanding and cooperation during this uncertain time.