Remaining visiting restrictions to be lifted from midday today
As there have been no recent cases of community transmission in Auckland, we're pleased to advise that we’ll be lifting many of our current visiting restrictions from midday today and will be operating under our Alert Level 1 procedures.
Under Level 1:
- There will be no restriction on the number of visitors per resident or on the time or duration of their visit. Appointments are no longer necessary.
- Visitors will not be required to wear a surgical mask or face covering.
- Visitors will still need to sign into the Visitor Management System and answer the various health declaration questions within the system, scan the QR code, wear their identification label and use hand sanitiser before going to see their relative/friend. They will no longer be required to have their temperature taken.
- Visits can take place either in the resident’s room or in a communal area.
- Residents and families will be able to enter the village communal areas; however, mask wearing and physical distancing from other village residents, staff and visitors will still be encouraged.
- Visitors can take residents off the village site, but will be given a contact tracing form to complete and hand back on return.
- Whilst our worship services have continued on a limited basis, residents will now be able to attend services in the chapel.
Our staff will dispense with wearing surgical masks, unless a resident is unwell, but will continue to complete our mandatory Health Declaration Form and have their temperature taken before starting each shift. Cohort nursing within designated areas of the care home/households will also come to an end. Despite the easing of restrictions, please be assured that we’ll continue to carefully monitor the health of our residents and will keep a close watch to ensure that residents’ condition does not alter at any point.
The move to Level 1 will enable us to welcome back our volunteers and external activity providers, such as visiting entertainers and guest speakers. However, they’ll need to comply with our strict health screening and signing-in procedures and to observe all the recommended infection prevention and control precautions such as good hand hygiene and coughing and sneezing etiquette.
Finally, a reminder that, if family members feel unwell at all, please postpone your visit to our care home for another day. If you begin to develop cold, flu or COVID-like symptoms, do call your doctor or Healthline on 0800 358 5453 to see if you need to get a test.
As always, thank you for your ongoing support. If you have any questions or concerns about any of the above, please do not hesitate to contact your Care Manager.