Update 31 March 2020
Update to family members, 31 March 2020
We are now in the second week of our lockdown period and everyone has settled into the new way of life within our care homes without the usual comings and goings of our regular visitors.
Our diversional therapists and activities coordinators are focussed on providing a busy programme of engagement in life interests and activities, and making sure that everyone’s involved in the everyday happenings of the homes, that they have companionship, enjoy their daily routine and continue to feel part of a wider, caring community of residents and staff.
Residents are still able to enjoy activities such as seated exercise sessions, quizzes, current affairs, sing-a-longs, social games, special interest groups, ladies’ group, men’s club, walking groups (assisted by staff), movies and Happy Hour – and much more besides! Our care homes are always very bright and colourful, but even more so now that our staff have lovely new tunic tops to wear in an array of colours, adding to the lively and vibrant atmosphere.
Our chaplains play an essential role in all The Selwyn Foundation’s care homes and – across our village sites – they’re continuing with regular services for groups of ten residents or fewer, and are resourcing interested people to continue with some form of music and prayers.
We’re also working on keeping our residents in touch with their families, by providing virtual access through a wide range of channels. These include, for example, FaceTime accessed on our nurses’ iPhones with families calling at a pre-arranged time, and emails from family which we can then read out to the resident (this is very popular with residents, and thank you to families for all the interesting and fun updates in your messages). Families can also connect using ‘WhatsApp’ on their iPhone or by video through ZOOM (we have iPads that can facilitate this). This week, our chaplains are also being equipped with the capability to connect virtually with residents via tablets and FaceTime or Jabber, which will enhance the level of support they can provide beyond that of an ordinary phone call.
We understand that family members will be anxious to hear about how their loved one is doing over this lockdown period, so please do let us know what your preferred method of contact is, and we’ll do everything we can to make it happen. We’re also looking at how we can provide specific clinical updates to families on a weekly basis, but you can contact us at any time if you’d like additional reassurance that your parent or loved one is well and in good spirits.
We hope that all our residents’ families are keeping safe and well and are also getting used to this new way of life, as we unite to eradicate this virus from New Zealand. As always, if you have a particular query or concern, please don’t hesitate to contact the care manager at the relevant facility at any time.