Update 1 April 2020
Update for independent living residents
We are now in the second week of our lockdown period and are coming to terms with the restrictions that are necessary as the nation tries to curtail COVID-19 / Coronavirus. Our residents are generally in good spirits, and we would like to thank everyone for their cooperation and consideration of their fellow villagers as we continue to get used to this new way of living.
We would like to reassure residents that our village management and resident services teams are on hand to help, if anyone encounters any difficulties as they self-isolate. Please don’t hesitate to call us, if you need any assistance at all. Keeping in mind the two metre physical distancing rule, it’s best if you phone or email us rather than coming to Reception in person.
Whatever you need, we’ll do our best to make it happen. Whether it’s assistance with using technology or your IT devices to stay in touch with family, or if you would like us to order in any particular item for purchase, we’ll get right on to it for you. Should you wish to use our meal delivery service from the restaurant or village kitchen, do please try to think ahead and give us a couple of days’ notice if possible.
We know that some of our independent living residents may be particularly vulnerable, therefore we’re phoning them often to check how they’re doing and providing whatever support they may need. This week, our chaplains are also being equipped with the capability to connect virtually with residents via tablets and FaceTime or Jabber, which will enhance the level of support they provide beyond that of an ordinary phone call. Working closely with our independent living residents and the residential care teams, the chaplains have been part of ensuring that phone trees and conversation has been extended to all our residents, tenants and regular chapel attendees, and are tailoring further congregational support as we approach Holy Week and Easter. In the care homes across our village sites, they’re also continuing with regular services for groups of ten residents or fewer, and are resourcing interested people to continue with some form of music and prayers.
As regards maintaining contact, we would like to remind everyone about the need to physically distance ourselves from others at all times. The Government is urging people over the age of 70 to stay at home and self-isolate as much as possible – for their own safety. It’s important that everyone practises these health and safety precautions – whilst you may not have the virus, others you come in contact with might have or might be developing the infection, so it’s better to be safe than sorry.
However, you can still go for a walk to enjoy the lovely autumn sunshine and a change of scene, but please ‘keep yourself to yourself’ and refrain from inviting visitors into the village or into your unit. Unfortunately, this also applies to family members; we would be grateful if families did not continue to visit during this lockdown period or break the ‘bubble’ of residents’ self-isolation. We understand that this is difficult, but we’re all having to make changes to our routine at the moment for the sake of the greater good. If residents are expecting any deliveries of food or other items from family, they need to be left at reception and we will then deliver everything to you.
Finally, just a reminder about getting the flu vaccine as soon as possible, if you haven’t already done so. Free vaccinations are now available for older people; GPs, pharmacies and other providers are using different ways to vaccinate people that suit them and their practice, to ensure that everyone stays healthy and free of COVID-19 / Coronavirus. Although the influenza vaccination won’t protect you from COVID-19, it will help protect against a serious disease that kills hundreds of New Zealanders every winter.
We hope that everyone continues to stay safe and well, as we get used to our new way of life in the fight to eradicate this virus from New Zealand. As always, if you have a particular query or concern, please don’t hesitate to contact your village management team at any time.