Text Size
Lavender Cottage is a secure day centre for people with dementia, located within the Selwyn Village grounds in Point Chevalier

Day centre clients

Updated 24 September 2020

Update on reopening of Selwyn dementia day centres following Auckland’s move to COVID-19 Alert Level 2

Following Auckland’s move to full Alert Level 2 from 11.59pm on 23 September, we will be cautiously reopening our day centres for those families and clients who are finding it difficult to manage at home. Strict social distancing and hygiene standards will be observed at all times. Numbers of clients will be limited to six people a day, who will remain in their designated client bubble of six until we reach Level 1 status, and physical distancing will be adhered to while at the centre.

Our programme coordinators will be ringing family members to discuss your particular needs and circumstances. If families are able to continue managing at home, we would encourage you to look after your loved one in the home environment until we can fully reopen at Level 1.

A limited reopening is planned to take place from next Tuesday, 29 September. Some transport will be available but, if possible, we would ask that family members drop off their relative in their own vehicle to prevent them coming into close contact with others in the minivan.

All staff and clients will be screened daily on arrival, including having their temperature taken to ensure a safe and healthy environment. Please be mindful that any cold symptoms will preclude a client from attending the centre. In this event, please call your doctor or Healthline on 0800 358 5453 for advice about getting tested for COVID-19.

Thank you for your patience during these trying times.

 

Updated 16 September 2020

Update on Dementia Day Centres following the latest level review by Ministry of Health

We have now had the news that our Covid level 2.5 here in Auckland has been extended for a further 10 days. We wanted to let you know that our dementia day centres will need to remain closed at least until this next review and announcement in 10 days. We understand how difficult this can be for some of our families but the safety of our older clients has to be our primary consideration.

As we did last time we will seek clarification from the District Health Board on the possible timeframes involved and their guidance as to how the re-opening should be implemented (in terms of the requirements for physical distancing, for example, and any other health and safety precautions that may still need to be observed). We'll inform you of the arrangements and proposed date for re-opening, as soon as we have final confirmation from the DHB.

We realise that the situation is challenging for some of our clients and families and apologise for the ongoing difficulties that our closure might be causing. One of our team will continue to make regular phone calls to check in on how guests and their families are doing and we look forward to being able to begin a phased reopening of the centres as soon as we are granted permission.

Thank you for your ongoing patience and understanding. In the meantime please stay safe and wear a mask or face covering whenever you leave your home to help keep us all safe.

 

Updated 28 August 2020

Selwyn day centres to remain closed at this stage during COVID-19 Alert Level 2

We are now nearing the end of Alert Level 3, and we hope that our guests and their family members are continuing to stay safe and well, as Auckland endeavours to manage the COVID-19 community outbreak and stop it from escalating further.  We wanted to let our guests know that our dementia day centres will need to remain closed at least for the next week until there is more clarity around the community transmission cases.

As we did last time we will seek clarification from the District Health Board on the possible timeframes involved and their guidance as to how the re-opening should be implemented (in terms of the requirements for physical distancing, for example, and any other health and safety precautions that may still need to be observed).  We'll inform our guests and their families of the arrangements and proposed date for re-opening, as soon as we have final confirmation from the DHB.

We realise that the situation is challenging for some of our families and apologise for the ongoing difficulties that our closure might be causing.  Hopefully, there’s light at the end of the tunnel, and we just need to keep up the effort for a week or two more for the sake of one and all. Thank you all for your patience and understanding. 

Our team will be calling guests to check in, and we will keep you updated as we progress through Level 2, but, in the meantime, stay safe - and keep your ‘bubble’ small.

 

Updated 12 August 2020

Latest information for Day Centre guests

Following the Prime Minister’s announcement that Auckland is to move to Level 3 for a period of three days from midday on Wednesday, 12 August 2020, please be advised that our Dementia Day Centres are now closed to ensure that we can protect our guests from any possible transmission of COVID-19. It is particularly important that we take this action immediately given the fact that the source of the latest cases is unknown.

We thank you for your cooperation in this matter. Please check this page regularly for further updates.

For the latest COVID-19 information, go to www.covid19.govt.nz.

Updated 15 June 2020

Dementia day centres now open under COVID-19 Alert Level 1

Following the move to Alert Level 1, our dementia day centres have now reverted back to their normal opening schedule and timetable prior to the COVID outbreak. We’re delighted to welcome everyone back and to be able to offer our usual daily programme and engagement-in-life activities.

There will be some additional cleaning processes in place and we’ll be encouraging regular handwashing, both before guests’ arrival and on leaving the centre.  Anyone who has the early signs of a cold or flu are requested to stay at home, just to be on the safe side.

Throughout the COVID-19 Alert Levels, our staff have been in regular contact with day centre guests and their families by phone. They’re now thrilled to see everyone in person again and to be able to offer clients once more an array of meaningful and enjoyable activities. 

 

Updated 7 May 2020

Dementia day centres to remain closed during COVID-19 Alert Level 2

We’re now into the second week of Alert Level 3, and we hope that our clients and family members are continuing to stay safe and well, as the nation endeavours to manage the COVID-19 pandemic and stop it from escalating further.  When possible, we’ve been endeavouring to stay in contact with our families and clients and appreciate that everyone’s very much looking forward to coming back to their ‘club’. 

Our dementia day centres will unfortunately need to remain closed for the foreseeable future and, potentially, until we come to the end of Level 2 and go into Alert Level 1.  We’re seeking clarification from the District Health Board on the possible timeframes involved and their guidance as to how the re-opening should be implemented when the time comes (in terms of the requirements for physical distancing, for example, and any other health and safety precautions that may still need to be observed).  We’ll inform you of the arrangements and proposed date for re-opening, as soon as we have final confirmation from the DHB.

We realise that the situation is challenging for some of our families and apologise for the ongoing difficulties that our closure might be causing.  Hopefully, there’s light at the end of the tunnel, and we just need to keep up the effort for a few more weeks for the sake of one and all. Thank you for your patience and understanding. 

We’ll write to you again with a further update as we progress through Level 2, but, in the meantime, stay safe - and keep your ‘bubble’ small.

 

Updated 19 March 2020

Temporarily closing the dementia day centres

From Friday, 20 March – we will be temporarily closing the dementia day centres, Lavender Cottage and Anchorage, in order to avoid any possible risk of exposure to our clients, families and staff.

We appreciate this is short notice for families. Therefore, whilst we would prefer to close after Friday, we will extend the Centre’s days of operation for another week (until Friday, 27 March) for those families who have particular difficulty in making alternative care arrangements. Please let me know if this would be helpful for you and your loved one.

Following the Centre’s closure, our caregiving staff will be redeployed within other Selwyn care locations, and we are also exploring various options with our minivan drivers regarding their specific roles.

We will continue to monitor the situation as it develops and hope to be able to reopen the Centre as soon as the COVID-19 situation becomes more stable.

We do apologise for the inconvenience that this may cause, and would like to thank you for your understanding and cooperation as we endeavour to protect the vulnerable members of the community and our staff at this difficult time.