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Lavender Cottage is a secure day centre for people with dementia, located within the Selwyn Village grounds in Point Chevalier

Day Centre Clients

Update 20 September 2021

Lavender Cottage and The Anchorage day centres remain closed until further notice

Our Care Supervisors continue to make  contact with families of Day Centre clients and volunteers to check on their welfare needs and will continue to do so until we can reopen our Day Centres.

We encourage you as we do our staff to visit the Ministry of Health site daily, to view the current locations of interest.
Thank you for your ongoing support and patience as we continue to monitor developments.

We strongly believe that vaccination is our way out of these troubling times. We encourage all eligible people to ensure they book in for their vaccination, so that life can return to normal.

Thank you for your support and ongoing patience.

Update 13 September 2021

Auckland remains at Alert Level 4, while the rest of the country continues at Alert Level 2 until Tuesday, 21 September 2021.
Lavender Cottage and The Anchorage day centres remain closed until further notice

Despite the Government’s announcement that New Zealand, south of Auckland and now Northland have dropped to Alert Level 3, Lavender Cottage and The Anchorage day centres will remain closed until further notice.

Our Care Supervisors have already made contact with families of Day Centre clients and volunteers to check on their welfare needs and will continue to do so until we can reopen our Day Centres.

We encourage you as we do our staff to visit the Ministry of Health site daily, to view the current locations of interest.
Thank you for your ongoing support and patience as we continue to monitor developments.

Update 2 September 2021

This message was reviewed 6 September 2021 and Lavender Cottage and The Anchorage day Centres still remain closed until further notice.

Lavender Cottage and The Anchorage day centres remain closed until further notice

Despite the Government’s announcement that New Zealand, south of Auckland and now Northland have dropped to Alert Level 3, Lavender Cottage and The Anchorage day centres will remain closed until further notice.

Our Care Supervisors have already made contact with families of Day Centre clients and volunteers to check on their welfare needs and will continue to do so until we can reopen our Day Centres.

We encourage you as we do our staff to visit the Ministry of Health site daily, to view the current locations of interest.
Thank you for your ongoing support and patience as we continue to monitor developments.

Update 30 August 2021

Lavender Cottage and The Anchorage day centres will remain closed until further notice

Despite the Government’s announcement that New Zealand, south of Auckland will drop to Alert Level 3 at midnight tomorrow night, 31 August 2021, Lavender Cottage and The Anchorage day centres will remain closed until further notice.

Our Care Supervisors have already made contact with families of Day Centre clients and volunteers to check on their welfare needs and will continue to do so until we can reopen our Day Centres.

We encourage you as we do our staff to visit the Ministry of Health site daily, to view the current locations of interest.
Thank you for your ongoing support and patience as we continue to monitor developments.

Update 27 August 2021

Lavender Cottage and The Anchorage day centres will remain closed beyond Tuesday, 31 August 2021.

Despite the Government’s announcement that New Zealand, south of Auckland may drop to Level 3 at midnight Tuesday, 31 August 2021, the Lavender Cottage and The Anchorage day centres will still remain closed until further notice.

Our Care Supervisors have already made contact with families of Day Centre clients and volunteers to check on their welfare needs and will continue to do so until we can reopen our Day Centres.

We encourage you as we do our staff to visit the Ministry of Health site daily, to view the current locations of interest.
We continue to monitor developments and will be in touch if anything changes.

We thank you for your ongoing support and patience.

Update 23 August 2021

COVID Alert Level 4 lockdown - Lavender Cottage and The Anchorage day centres remain closed until further notice

The Government announced today that New Zealand will remain at COVID-19 Alert Level 4 until Friday, 27 August and Auckland until Tuesday, 31 August 2021.

Lavender Cottage and The Anchorage day centres remain closed until further notice.

As in the past, Selwyn alert levels have lagged the Governments, and we will continue this in order to keep all those we care for, as safe as possible. We thank you in advance for your support and patience.

Our Care Supervisors have already made contact with families of Day Centre clients and volunteers to check on their welfare needs and will continue to do so until we can reopen our Day Centres.

With the mounting number of COVID cases, we also encourage you to visit the Ministry of Health site daily, to view the current locations of interest.

We continue to monitor developments and will be in touch if anything changes.
Keep safe.

Update 17 August 2021

COVID Alert Level 4 lockdown - Lavender Cottage and The Anchorage day centres closed until further notice

The Government announced today that New Zealand will enter COVID-19 Alert Level 4 from 11.59pm this evening for a minimum of three days and seven days for Auckland and Coromandel. Due to the increased risk of community transmission we have now closed Lavender Cottage and The Anchorage day centres.

Our Care Supervisor will be in contact with families of Day Centre clients and volunteers to advise them of this latest situation and to check on their welfare needs.

We’ll be monitoring developments and will keep in touch with you over the next seven days.
Stay safe.

This message was reviewed 20 August 2021 and our day centres still remain closed until further notice.

Update 12 March 2021

Anchorage and Lavender Cottage dementia day centres fully reopen on Monday

Updated 12 March 2021

Good news! As the Auckland region has now moved to COVID-19 Alert Level 1, we’re pleased to advise that our Anchorage and Lavender Cottage dementia day centres will fully reopen on Monday.

Standard precautions will be in place to reduce the risk of any community transmission of COVID-19. Clients and family members are requested to check in using the Visitor Management System, scan the QR code at the entrance, have their temperature checked and use the hand sanitiser available before going into the communal area.

Our transport service will also be up and running again. As an added precaution, our van driver will wear a mask and clients will be requested to use hand sanitiser before boarding the van.

If clients or their accompanying family members have any cold- or flu-like symptoms or generally feel unwell at all, we ask that you do not attend the day centre – to be on the safe side. In this event, please call your doctor or Healthline on 0800 358 5453 for advice about getting tested for COVID-19.

In addition, if any close contact of a client has travelled back to New Zealand and has recently left a managed isolation hotel or quarantine, please can you let the Care Supervisor know, so we can review any other precautions that might need to be taken in order to accommodate the client’s next visit to the centre.

We’re very much looking forward to seeing everyone again and things returning to normal.

Update 5 March 2021

Update 5 March 2021

Limited reopening: Tuesday, 9 March 2021 for Lavender Cottage and The Anchorage day centres

With the Government announcing today that Auckland is to move to Alert Level 2 at 6:00am Sunday morning and the rest of New Zealand to Alert Level 1, we are delighted to advise that our Lavender Cottage and the Anchorage day centres will cautiously reopen on Tuesday 9 March 2021.

We will be limiting numbers to six clients a day at Lavender Cottage and eight clients at the Anchorage day centre.  The staff and clients will remain in their designated bubble until we reach Alert Level 1, ensuring we follow the Ministry of Health guidelines around physical distancing and hygiene standards.

Our programme coordinators will ring family members on Monday, 8 March 2021 to discuss particular needs and circumstances. If families are able to continue managing at home, we would encourage you to keep your loved one in their home environment until we can fully open at Level 1

All staff and clients will be screened daily on arrival, including having their temperatures taken to ensure a safe and healthy environment.

Our transport service will also be up and running again however with a maximum of two clients in the van at any time, allowing for the required distancing. As an added precaution, our van driver will wear a mask and clients will be requested to use hand sanitiser before boarding the van.

If clients or their accompanying family members have any cold- or flu-like symptoms or generally feel unwell at all, we ask that you do not attend the day centre – to be on the safe side. In this event, please call your doctor or Healthline on 0800 358 5453 for advice about getting tested for COVID-19.

Thank you for your patience during these trying times

 

 

Lavender Cottage and The Anchorage day centres now closed

Updated 28 February 2021

Following the Prime Minister’s announcement that Auckland is now at Alert Level 3, we advise that both our Anchorage and Lavender Cottage day centres are closed for the next seven days at least.

We understand that this will be difficult for some of our families, but the safety of our clients has to be our primary consideration. As we did last time, we will seek clarification from the District Health Board on the possible timeframes for re-opening and their guidance as to how this should be implemented (in terms of the various health and safety precautions that may need to be observed). We'll inform you of the arrangements and proposed date for re-opening, as soon as we have final confirmation from the DHB.

Should anyone have visited any of the locations listed by the Ministry of Health which are considered to be at risk of COVID-19 community transmission during the timeframes in question, it’s important that they contact Healthline on 0800 358 5453 to understand if they need to get tested for COVID-19.

The latest list of impacted locations is available on the Ministry of Health website.

If you or your family member feel unwell at all, please stay home and do not socialise; should you develop cold, flu or COVID-19 symptoms, call your doctor or Healthline about getting a test.

To keep up-to-date with the latest situation nationally, the Government websites are the only reliable sources of information. Accurate and timely information can be found at: covid19.govt.nz and health.govt.nz.

Thank you for your ongoing patience and understanding. We look forward to being able to reopen the centres as soon as we are granted permission and will keep you advised of any changes. In the meantime, please stay safe - wear a mask or face covering whenever you leave your home, practise social distancing, observe all the recommended infection control hygiene measures such as washing your hands regularly and coughing or sneezing into your elbow, and keep track of where you’ve been via the NZ COVID Tracer App.

Dementia Day Centres open again

Updated 24 February 2021

As the Auckland region has now moved to COVID Alert Level 1, we’re pleased to advise that our Anchorage and Lavender Cottage dementia day centres are now fully re-open.

Standard precautions will be in place to reduce the risk of any community transmission of COVID-19. Clients and family members are requested to check in using the Visitor Management System, scan the QR code at the entrance, have their temperature checked and use the hand sanitiser available before going into the communal area.

Our transport service will also be up and running again. As an added precaution, our van driver will wear a mask and clients will be requested to use hand sanitiser before boarding the van.

If clients or their accompanying family members have any cold- or flu-like symptoms or generally feel unwell at all, we ask that you do not attend the day centre – to be on the safe side. In this event, please call your doctor or Healthline on 0800 358 5453 for advice about getting tested for COVID-19.

In addition, if any close contact of a client has travelled back to New Zealand and has recently left a managed isolation hotel or quarantine, please can you let the Care Supervisor know, so we can review any other precautions that might need to be taken in order to accommodate the client’s next visit to the centre.

We’re very much looking forward to seeing everyone again and things returning to normal.

18 February 2021

Update on dementia day centres opening following the latest change to the COVID-19 Alert Level

We now have the news that our COVID Alert Level has been reduced to Level 2 in Auckland and will be reviewed on Monday, 22 February. Hopefully, then, we will return to Level 1 as per the rest of New Zealand.

If on Tuesday our COVID Alert level is reduced to Level 1, we plan to fully reopen the day services on Wednesday. However, if we remain at Level 2, we will cautiously reopen our day centres as we did last time for those families and clients who are finding it difficult to manage at home. We will follow the Ministry of Health guidelines around strict physical distancing and hygiene standards and will be limiting numbers to six clients a day, who will remain in their designated client bubble of six until we reach Level 1 status. Full social distancing will be adhered to while at the centre.

In this case, our programme coordinators will ring you on Tuesday to discuss your particular needs and circumstances for a planned limited reopening from Wednesday, 24 February. Limited transport will be available but, if possible, we would ask that you drop off your family member in your own vehicle to prevent their coming into close contact with others in the minivan.

If you are able to continue managing at home, we would encourage you to look after your family member in the home environment until we can fully reopen at Level 1. 

All staff and clients will be screened daily on arrival, including having their temperature taken to ensure a safe and healthy environment. Please be mindful that any cold symptoms will preclude a client from attending the centre. In this event, please call your doctor or Healthline on 0800 358 5453 for advice about getting tested for COVID-19.

Thank you for your patience during these trying times.

15 February 2021

Lavender Cottage and The Anchorage day centres now closed

Following the Prime Minister’s announcement that Auckland is to move to Level 3 from 11.59pm on Sunday 14 February 2021 until midnight Wednesday 17 February 2021, we advise that both our Anchorage and Lavender Cottage day centres are closed for the next three days at least.

As there are three community cases of the UK variant in South Auckland and the source of the latest cases is unknown at this stage, it is important that we take this action immediately due to the risk of transmission to the community.

We understand that this will be difficult for some of our families, but the safety of our clients has to be our primary consideration.

As we did last time, we will seek clarification from the District Health Board on the possible timeframes for re-opening and their guidance as to how this should be implemented (in terms of the various health and safety precautions that may need to be observed). We'll inform you of the arrangements and proposed date for re-opening, as soon as we have final confirmation from the DHB.

Should anyone have visited any of the locations listed by the Ministry of Health which are considered to be at risk of COVID-19 community transmission during the timeframes in question, it’s important that they contact Healthline on 0800 358 5453 to understand if they need to get tested for COVID-19.

The latest list of impacted locations is available on the Ministry of Health website.

If you or your family member feel unwell at all, please stay home and do not socialise; should you develop cold, flu or COVID-19 symptoms, call your doctor or Healthline about getting a test.

The Government is to review the Alert Level status every 24 hours. To keep up-to-date with the latest situation nationally, the Government websites are the only reliable sources of information. Accurate and timely information can be found at: covid19.govt.nz and health.govt.nz.

Thank you for your ongoing patience and understanding. We look forward to being able to reopen the centres as soon as we are granted permission and will keep you advised of any changes. In the meantime, please stay safe - wear a mask or face covering whenever you leave your home, practise social distancing, observe all the recommended infection control hygiene measures such as washing your hands regularly and coughing or sneezing into your elbow, and keep track of where you’ve been via the NZ COVID Tracer App.

Hopefully things will get back to normal again shortly.

Updated 5 February 2021

Update on Dementia Day Centres and our COVID-19 protocols

We continue to welcome all our clients to our Lavender Cottage and Anchorage dementia day centres, with a few standard precautions remaining in place to reduce the risk of any community transmission of COVID-19. Clients and family members are requested to check in using the Visitor Management System, scan the QR code at the entrance, have their temperature checked and use the hand sanitiser available before going into the communal area.

If clients or their accompanying family members have any cold- or flu-like symptoms or generally feel unwell at all, we ask that you do not attend the day centre – to be on the safe side.

As a further precaution, if any clients or family members have visited within a certain timeframe any of the ‘high risk’ locations listed by the Ministry of Health – or you have a close contact who has – please would you postpone any planned visit to the dementia day centre for the time being. The current list of locations is available on the Ministry of Health's website

The Ministry of Health advises that, although there’s a low risk of exposure, anyone who visited these locations during the relevant times should stay at home and contact Healthline on 0800 358 5453 to understand if they need to get tested. If individuals begin to feel unwell or start to develop COVID-19 symptoms, they should get a test immediately and stay at home until they receive a negative test result back.

In addition, if any close contact of a client has travelled back to New Zealand and has recently left a managed isolation hotel or quarantine, please can you let the Care Supervisor know, so we can review any other precautions that might need to be taken in order to accommodate the client’s next visit to the centre.

Thank you for your ongoing cooperation and assistance with these important infection control and prevention precautions.

 

Updated 7 October 2020

Update on Dementia Day Centres following the latest change of COVID-19 Alert Level by the Ministry of Health

We’ve now had the good news that the COVID-19 Alert Level will be reduced to Level 1 again in Auckland as of 11.59pm on 7 October 2020.

For the rest of this week, we’ll be continuing with our current plans as previously advised, but will fully reopen our day centres on Monday, 12 October. We still encourage families to be vigilant and to keep their family member at home, should they have any cold-like symptoms.  

From next week, we’ll be maintaining our strict hygiene standards - all clients and staff will continue to be screened daily on arrival, including having their temperature taken to ensure a safe and healthy environment. Our transport service will be up and running again. As an added precaution, our van driver will wear a mask and will screen clients for any potential cold- or flu-like signs / symptoms; clients will also be requested to use hand sanitiser prior to boarding the van and to wash their hands on arrival at the centre.

Our programme coordinators will now be ringing client families to discuss arrangements for next week.

Once again, please be mindful that any cold symptoms will preclude a client from attending the centre. In this event, please call your doctor or Healthline on 0800 358 5453 for advice about getting tested for COVID-19.

We look forward to things getting things back to normal again from next Monday.

 

Updated 24 September 2020

Update on reopening of Selwyn dementia day centres following Auckland’s move to COVID-19 Alert Level 2

Following Auckland’s move to full Alert Level 2 from 11.59pm on 23 September, we will be cautiously reopening our day centres for those families and clients who are finding it difficult to manage at home. Strict social distancing and hygiene standards will be observed at all times. Numbers of clients will be limited to six people a day, who will remain in their designated client bubble of six until we reach Level 1 status, and physical distancing will be adhered to while at the centre.

Our programme coordinators will be ringing family members to discuss your particular needs and circumstances. If families are able to continue managing at home, we would encourage you to look after your loved one in the home environment until we can fully reopen at Level 1.

A limited reopening is planned to take place from next Tuesday, 29 September. Some transport will be available but, if possible, we would ask that family members drop off their relative in their own vehicle to prevent them coming into close contact with others in the minivan.

All staff and clients will be screened daily on arrival, including having their temperature taken to ensure a safe and healthy environment. Please be mindful that any cold symptoms will preclude a client from attending the centre. In this event, please call your doctor or Healthline on 0800 358 5453 for advice about getting tested for COVID-19.

Thank you for your patience during these trying times.

 

Updated 16 September 2020

Update on Dementia Day Centres following the latest level review by Ministry of Health

We have now had the news that our Covid level 2.5 here in Auckland has been extended for a further 10 days. We wanted to let you know that our dementia day centres will need to remain closed at least until this next review and announcement in 10 days. We understand how difficult this can be for some of our families but the safety of our older clients has to be our primary consideration.

As we did last time we will seek clarification from the District Health Board on the possible timeframes involved and their guidance as to how the re-opening should be implemented (in terms of the requirements for physical distancing, for example, and any other health and safety precautions that may still need to be observed). We'll inform you of the arrangements and proposed date for re-opening, as soon as we have final confirmation from the DHB.

We realise that the situation is challenging for some of our clients and families and apologise for the ongoing difficulties that our closure might be causing. One of our team will continue to make regular phone calls to check in on how guests and their families are doing and we look forward to being able to begin a phased reopening of the centres as soon as we are granted permission.

Thank you for your ongoing patience and understanding. In the meantime please stay safe and wear a mask or face covering whenever you leave your home to help keep us all safe.

 

Updated 28 August 2020

Selwyn day centres to remain closed at this stage during COVID-19 Alert Level 2

We are now nearing the end of Alert Level 3, and we hope that our guests and their family members are continuing to stay safe and well, as Auckland endeavours to manage the COVID-19 community outbreak and stop it from escalating further.  We wanted to let our guests know that our dementia day centres will need to remain closed at least for the next week until there is more clarity around the community transmission cases.

As we did last time we will seek clarification from the District Health Board on the possible timeframes involved and their guidance as to how the re-opening should be implemented (in terms of the requirements for physical distancing, for example, and any other health and safety precautions that may still need to be observed).  We'll inform our guests and their families of the arrangements and proposed date for re-opening, as soon as we have final confirmation from the DHB.

We realise that the situation is challenging for some of our families and apologise for the ongoing difficulties that our closure might be causing.  Hopefully, there’s light at the end of the tunnel, and we just need to keep up the effort for a week or two more for the sake of one and all. Thank you all for your patience and understanding. 

Our team will be calling guests to check in, and we will keep you updated as we progress through Level 2, but, in the meantime, stay safe - and keep your ‘bubble’ small.

 

Updated 12 August 2020

Latest information for Day Centre guests

Following the Prime Minister’s announcement that Auckland is to move to Level 3 for a period of three days from midday on Wednesday, 12 August 2020, please be advised that our Dementia Day Centres are now closed to ensure that we can protect our guests from any possible transmission of COVID-19. It is particularly important that we take this action immediately given the fact that the source of the latest cases is unknown.

We thank you for your cooperation in this matter. Please check this page regularly for further updates.

For the latest COVID-19 information, go to www.covid19.govt.nz.

Updated 15 June 2020

Dementia day centres now open under COVID-19 Alert Level 1

Following the move to Alert Level 1, our dementia day centres have now reverted back to their normal opening schedule and timetable prior to the COVID outbreak. We’re delighted to welcome everyone back and to be able to offer our usual daily programme and engagement-in-life activities.

There will be some additional cleaning processes in place and we’ll be encouraging regular handwashing, both before guests’ arrival and on leaving the centre.  Anyone who has the early signs of a cold or flu are requested to stay at home, just to be on the safe side.

Throughout the COVID-19 Alert Levels, our staff have been in regular contact with day centre guests and their families by phone. They’re now thrilled to see everyone in person again and to be able to offer clients once more an array of meaningful and enjoyable activities. 

 

Updated 7 May 2020

Dementia day centres to remain closed during COVID-19 Alert Level 2

We’re now into the second week of Alert Level 3, and we hope that our clients and family members are continuing to stay safe and well, as the nation endeavours to manage the COVID-19 pandemic and stop it from escalating further.  When possible, we’ve been endeavouring to stay in contact with our families and clients and appreciate that everyone’s very much looking forward to coming back to their ‘club’. 

Our dementia day centres will unfortunately need to remain closed for the foreseeable future and, potentially, until we come to the end of Level 2 and go into Alert Level 1.  We’re seeking clarification from the District Health Board on the possible timeframes involved and their guidance as to how the re-opening should be implemented when the time comes (in terms of the requirements for physical distancing, for example, and any other health and safety precautions that may still need to be observed).  We’ll inform you of the arrangements and proposed date for re-opening, as soon as we have final confirmation from the DHB.

We realise that the situation is challenging for some of our families and apologise for the ongoing difficulties that our closure might be causing.  Hopefully, there’s light at the end of the tunnel, and we just need to keep up the effort for a few more weeks for the sake of one and all. Thank you for your patience and understanding. 

We’ll write to you again with a further update as we progress through Level 2, but, in the meantime, stay safe - and keep your ‘bubble’ small.

 

Updated 19 March 2020

Temporarily closing the dementia day centres

From Friday, 20 March – we will be temporarily closing the dementia day centres, Lavender Cottage and Anchorage, in order to avoid any possible risk of exposure to our clients, families and staff.

We appreciate this is short notice for families. Therefore, whilst we would prefer to close after Friday, we will extend the Centre’s days of operation for another week (until Friday, 27 March) for those families who have particular difficulty in making alternative care arrangements. Please let me know if this would be helpful for you and your loved one.

Following the Centre’s closure, our caregiving staff will be redeployed within other Selwyn care locations, and we are also exploring various options with our minivan drivers regarding their specific roles.

We will continue to monitor the situation as it develops and hope to be able to reopen the Centre as soon as the COVID-19 situation becomes more stable.

We do apologise for the inconvenience that this may cause, and would like to thank you for your understanding and cooperation as we endeavour to protect the vulnerable members of the community and our staff at this difficult time.