If you have an accident or suddenly become ill and need immediate attention, simply press one of the emergency call buttons in your villa or apartment to receive immediate emergency care from our first responder. If you are registered with the onsite medical centre/ wellness centre (where available), they may also be available for less urgent issues. If you have influenza or some other illness, or are recuperating after time in hospital, at some villages you may request care to be provided to you in your villa or apartment (including assistance with dressing, bathing, medication and housekeeping). You may also stay in the “recuperation suite” (subject to availability), which is a suite set aside for this purpose in the on-site hospital. There is a variety of optional services available to you to meet your individual needs, including help with your laundry, housework or with provision of meals (there are limitations at some sites and costs may be applicable).
St Andrews Only: If you have an accident or suddenly become ill and need immediate attention, simply press your Bupa alarm. Depending on the protocol you have established with Bupa they will contact either the person on call or family member and ambulance if required.