By working with people on a one-to-one basis, evaluating their needs and advocating on their behalf with social service and health agencies, each navigator makes a profound difference to the lives of their clients. Increasingly, health policy advisors and providers are identifying the important role of navigators from various backgrounds who help older people find their way to the services they need, and the Foundation aims to grow this vital channel as we continue to advance our community activity.
We have also developed a comprehensive community services model which promotes collaborative and integrated care across the whole continuum of care provision. Innovative technology-based, self-directed 'telehealth' pilots have been undertaken, the outcome of which will allow us to respond to the changing needs of the ageing population and, significantly, enable people to live safely and independently in their homes for longer - the key to enhance wellbeing for elders and their carers alike.