Telehealth Care Pilot
During 2015, The Selwyn Foundation and leading Australian health technology and community service provider, Feros Care, piloted technology to support people with chronic health conditions. Twenty clients were set up with the 'My Health Clinic at Home' technology, comprising a touch-screen computer and diagnosis-specific monitoring equipment.
Each day, clients completed a customised health interview and measured their vital signs, with the results automatically sent to our triage software and reviewed by one of our telehealth nurses. Both client and nurse would then discuss the results by videoconference and any particular action that might be required to manage the person’s care that day. In this way, clients were supported through the winter months to keep well and out of hospital, developing a better understanding of their condition, how to manage it and how to recognise when an intervention was required.
Excellent results were achieved, with hospital admissions reduced by over 60%, and 75% of clients reporting that they felt their health status had improved and that they better understood their condition.
See the full report below.